Frequently Asked Questions

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Managing Patients

• You can check if a patient has a treatment plan assigned by navigating to the Patient Details page. If the patient has not yet been assigned a treatment plan or has not completed any sessions, the Objective and Sessions pages will be empty.

• The Patient Overview list includes columns for Patient Name, EMR Patient ID, Date of Birth (DOB), Email, Clinicians assigned to the patient, Registration Date, Details, and an Edit Patient option. This information helps clinicians manage and track patient records efficiently.

• To display a patient's details, first navigate to the Patient Overview List. Click on the patient's name in the Patient Name field. This will open the Patient Details page, providing access to the patient's treatment plans, objectives, and sessions.

• To update a patient’s information, click the pencil icon next to the patient's entry in the Patient Overview list. This will open the Edit Patient form. Update the necessary fields and click "Save" to save the changes or click "Cancel" to discard the changes. Note that some fields may not be editable.

• To add a new patient, click the "Add Patient" button in the top right corner of the Patient Overview page. Fill in the required details such as Name, Email, Address, and Height. The Date of Birth is optional. After entering the information, click "Save" to add the patient to the Patient Overview list or click "Cancel" to abort the operation.

• To find patients, click on the "Patients" option in Intel RealSense PT Metrics. This will display the Patient Overview list, showing all current and past patients who have been treated in the clinic. You can also search for a specific patient by typing their name or any part of it in the Search field at the top of the page.

Performing Activities

• The progress bar shows how many assigned activities you have completed. A crown icon appears if you finish all activities for the day, and the bar turns green. If some activities remain incomplete, the bar fills up with blue to indicate partial progress.

• Go to the Menu → Schedule to see an overview of your daily activities. The screen shows completed, skipped, and upcoming activities, allowing you to track your progress against the goals set by your clinician.

• You can view the results by selecting Menu → Results from the Home screen. The system shows the last 12 results of each completed activity, helping you track your progress over time.

• After completing a session, the system displays the session’s results, including measurements taken during activities and goals set by your clinician. You can also complete a feedback survey if prompted.

• An activity is considered finished when you click the "I'm Done" button, complete all sets and repetitions, or the assigned time for the activity runs out.

• To complete a skipped activity, go to the Schedule menu, where all skipped activities are listed as "Not Completed." Click Start next to the skipped activity to perform it.

• Yes, you can stop a session at any point and resume it later. To stop, click the Home button, and to resume, click the Resume button from the Home screen when you’re ready to continue.

• If an activity is too difficult or painful, you can skip it by clicking the Skip This Exercise button. You will then be prompted to provide a reason for skipping the activity, and you can type additional notes if desired.

• Watch the instructional video and read the information on the activity screen to ensure you understand the exercise before starting. When ready, click the Continue button or wave your hand in front of the camera.

• You should position yourself approximately 1.5 to 2 meters (about 6 feet) away from the camera, ensuring the lens is pointed directly at you. The system may guide you with audio and visual instructions to help you get in the correct position.

• The system tracks, counts, and measures your performance, such as repetitions of exercises and the precision of movements like knee angles. It also provides visual and audio instructions to guide you through each activity.

General

• We offer an early access program for clinics to experience the full capabilities of Intel RealSense PT Metrics. Contact our sales team for more information.

• Clinics need a high-speed internet connection, Intel RealSense PT Metrics kiosk, adequate space, trained staff, and an Intel RealSense PT Metrics account. Our team will provide a detailed checklist and support for deployment.

• To get started with Intel RealSense PT Metrics, contact our sales team to discuss the best subscription plan. After selecting a plan, installation and training will be scheduled for your staff, and our customer support will assist with the setup process.

• As a cloud-based platform, Intel RealSense PT Metrics handles software updates and maintenance remotely, with updates automatically deployed without disrupting clinic operations.

• Yes, Intel RealSense PT Metrics is designed to streamline physical therapy, reduce manual tasks, and provide real-time feedback, helping to increase clinic efficiency.

• Absolutely! We encourage suggestions for new features or exercises to help improve Intel RealSense PT Metrics and better serve the physical therapy community.

• Our exercise library is regularly updated with new content based on the latest physical therapy research and user feedback.

• Intel RealSense PT Metrics includes troubleshooting guides and customer support to quickly resolve technical issues, minimizing disruption to therapy sessions.

• Currently, Intel RealSense PT Metrics is optimized for individual therapy sessions to provide personalized treatment plans and feedback.

• Intel RealSense PT Metrics uses advanced AI algorithms and camera technology to capture and analyze movements with high precision, providing real-time feedback to ensure exercises are performed correctly.

• Intel RealSense PT Metrics tracks and analyzes a wide range of movements, from simple range-of-motion exercises to complex functional movements.

• Intel RealSense PT Metrics is currently designed for in-clinic use. However, a version tailored for home usage is actively being developed to meet the growing demand for home-based therapy solutions.

• Intel RealSense PT Metrics requires the Intel RealSense PT Metrics kiosk, designed to work with minimal additional equipment to ensure ease of use and implementation.

• We are building a comprehensive support and training website for Intel RealSense PT Metrics that includes online tutorials, webinars, and customer service assistance. Our goal is to ensure that users can effectively utilize all features of the system.

• Yes, Intel RealSense PT Metrics is designed to comply with HIPAA and handle patient data securely and confidentially.

• Currently, Intel RealSense PT Metrics operates as a standalone system. However, integration with the WebPT EMR system is in development to allow for a seamless and secure flow of patient data between the systems.

• Clinicians use Intel RealSense PT Metrics to assess a patient's physical condition and prescribe a customized treatment plan. Patients perform exercises using the PT Metrics kiosk, which captures movements and provides instant feedback. Clinicians monitor progress through the clinician portal and adjust the treatment plan as needed based on real-time data and patient compliance.

• Intel RealSense PT Metrics provides real-time feedback through the patient application. The system uses AI-enabled visual cues and performance metrics to guide you through each exercise, helping to ensure proper form and technique. If an exercise is not performed correctly, the system will notify you and provide suggestions for adjustments.

• The duration of the Intel RealSense PT Metrics program varies depending on the individual treatment plan prescribed by the clinician. Results can vary based on the patient's condition, adherence to the treatment plan, and individual response to therapy.

• The Intel RealSense PT Metrics library includes hundreds of activities designed to cater to different physiotherapy needs. Our library is continuously updated with new exercises to ensure a broad spectrum of musculoskeletal treatment options.

• Intel RealSense PT Metrics supports a wide range of musculoskeletal treatments. It is designed to aid in the rehabilitation of common physical conditions by providing exercises and treatment plans that target specific body parts and injury types.

• The pricing model for Intel RealSense PT Metrics is subscription-based, tailored to meet the needs of various practice sizes and patient volumes. Detailed pricing information will be available with the general availability of the product.

• Intel RealSense PT Metrics is an innovative physical therapy platform that leverages advanced AI and camera technology to provide real-time biomechanical analysis. It assists clinicians in prescribing and monitoring treatment plans and offers patients interactive guidance during exercises to help improve recovery outcomes.

• The system automatically signs you out after a period of inactivity. You can also manually sign out by selecting the Sign out option from the menu.

Notices & Disclaimers

• Yes, Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries. Other names and brands mentioned may be claimed as the property of others.

• No, reproducing, storing, or transmitting any part of the user guide requires express prior written permission from Intel Corporation.

• Yes, Intel products may contain design defects or errors, known as errata, which may cause them to deviate from published specifications. Current errata are available on request.

• The customer is responsible for the safety of the overall system, including ensuring compliance with applicable safety-related requirements or standards.

• No, the costs and results of using Intel products may vary depending on the user.

• No, Intel states that no product or component can be absolutely secure.

• Intel technologies may require enabled hardware, software, or service activation to function properly.